Refund policy

5-Day Return Policy

We accept return requests within 5 days of delivery. To be eligible, the product must be unused, in its original condition and packaging, and accompanied by proof of purchase.

To request a return, please contact us at easycart.inonline@gmail.com before sending the product back. Do not send products to any address without receiving return instructions from us first.

Because our products are fulfilled by third-party suppliers, the return process and return shipping arrangements may vary depending on the product and supplier.

Damaged, defective, or incorrect items:
Please contact us within 48 hours of delivery with clear photos/videos of the product and packaging. We will review the issue and provide the appropriate solution.

Non-returnable items:
Some products may not be eligible for return due to their nature, hygiene requirements, customization, or supplier restrictions. We will inform you if an item is non-returnable.

Refunds:
Once the returned product is received and inspected, we will notify you whether your refund is approved. Approved refunds will be processed to the original payment method, subject to applicable payment-provider processing times.

For any return or refund questions, contact us at easycart.inonline@gmail.com.